Phone Scam Alert
2018/04/19 23:00

The Chinese Embassy and Consulates-General in the U.S. have received a number of phone calls from Chinese citizens in the United States, saying that they got phone calls or voice messages which claimed to be from Chinese Embassy and reminded them to pick up a parcel or a document from the Embassy, or asked them to answer the inquiry on criminal cases that they are allegedly involved in.
All of these phone calls have been proved to be scam trap. We have posted dozens of alerts on our official website. We would like to restate that the Embassy and Consulates General of China would not ask for personal information, deliver parcel pick-up notice or ask people to answer inquiries from police department by way of phone calls. The Embassy would not ask for bank account information.
Stay alert of scam trap and ignore the call. If you get suspicious phone call of such kind, you could contact the Chinese Embassy or Consulates General to verify. If you have losses from the scam, you should report to local police department in the U.S.. The Chinese Embassy is working with Federal Trade Commission (FTC) in phone scam prevention.
According to the information provided by the Department of Justice of U.S., you could also report fraud to the appropriate investigative agencies as follows:

Consumer Fraud and Identity Theft
Contact the Federal Trade Commission at 1-877-FTC-HELP, 1-877-ID-THEFT, or online at

Disaster-Related Fraud
Contact the National Center for Disaster Fraud at (866) 720-5721, by fax at (225) 334-4707, or by email at .

Correspondence may be sent to:
National Center for Disaster Fraud
Baton Rouge, LA 70821-4909

General Fraud and Other Criminal Matters
Contact the FBI at (202) 324-3000, or online at or

Health Care Fraud, Medicare/Medicaid Fraud, and Related Matters
Contact the Department of Health and Human Services, Office of the Inspector General at 1-800-HHS-TIPS, or online at

Internet Fraud and Lottery/Sweepstakes Fraud by Internet
Contact the Internet Crime Complaint Center (IC3) online at

Mail Fraud and Lottery/Sweepstakes Fraud
Contact the U.S. Postal Inspection Service at 1-800-372-8347, or online at

Securities Fraud
Contact the Securities and Exchange Commission at 1-800-SEC-0330, or online at or


State and Local Fraud
Contact your local
Police Department or State Attorney General's Office


Embassy of the People's Republic of China in the United States of America
3505 International Place, N.W.
Washington, D.C. 20008 U.S.A.
Tel: +1-202-495-2266
Fax: +1-202-495-2138

Visa Office
Address: 2201 Wisconsin Avenue, N.W. Suite 110, Washington, D.C. 20007
Tel: +1 202-855-1555 (12:30-16:30, Monday to Friday, except for holidays)
Fax: +1 202-525-2056
Email for Passport and Travel Document Application:
Email for Authentication Application:
Email for Visa Application: